Western Bank recognizes that customer information
is confidential and personal. As an organization, our management
team takes specific steps to ensure the privacy of information
about you and your account is protected. As an organization in
the financial services industry, we recognize that privacy is
critical and the sensitivity to protecting information is continually
growing with the expansion of electronic commerce. You may count
on us to protect your information with a high level of security
and appropriate discretion.
Western Bank in the course of providing services to customers,
collects, retains, and utilizes information about its customers
where management deems it useful (and permitted by law) to further
our business efforts. Information about our customers, for example,
assists our staff in developing new or enhancing existing products
and services, and thereafter, offering them to our customers.
Western Bank has established security standards and procedures
that we feel will guard and protect customer information against
unauthorized access. These controls and procedures are periodically
reviewed to ensure that these practice protect confidential information.
Further, management and staff are able to access personal confidential
customer information only if and when they have a business reason
to do so.
On certain occasions, customer information may be provided to
a third party, which has provided an appropriate reason to request
such information. The third party receiving such information must
adhere to the privacy principles that cover such information regarding
confidentiality. Information disclosures to an independent third
party regarding personal, confidential information or other personally
identifiable data for that entity’s specific usage is not
allowed except where the exchange occurs with a reputable information-reporting
agency. Information exchanges with reporting agencies are deemed
important to maximize the accuracy and detail of information reported.
In certain situations, information is provided as detailed in
the following specific situations:
| |
(1) |
Customer requests it; |
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(2) |
Data is provided to help complete a customer-approved
transaction; |
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(3) |
Disclosure is required by/per law or regulation
(e.g., court order, investigation, or fraudulent investigation) |
| |
(4) |
Customer has been informed, and has had the
opportunity to approve/decline in prior written communication,
the possibility of disclosure of information for marketing
or similar purposes. |
Personal Data Protection Principles at Western Bank
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• |
We will only collect information, which is
necessary for performing bank business on your behalf. |
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• |
When and where practical, we will collect personal
information directly from you. |
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• |
We shall only use or disclose that information
about you that is consistent with your directions and expectations,
or is in the public interest (general banking loan and/or
account relationship(s) and your performance preferred upon
terms and/or conditions). |
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• |
We will ensure that information about you is
accurate when we collect or use it, to the best of our capabilities. |
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• |
We will keep information confidential. |
If at any time you have a concern about your information’s
accuracy or security, you may contact us several ways: through
e-mail at bank@wbartesia.com,
or call us at (575) 748-1345, or write us at Western Bank, P.O.
Drawer 500, Artesia, NM 88211-0500.
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